Standard Double Room
- 1 Double bed,1 King-size bed
Hotel · Durban · KwaZulu-Natal
The Union Hotel
A no-frills Durban stay with a central location, private parking, and round-the-clock reception.
- Free Wi-Fi in public areas
- Private parking available
- 24-hour reception and security
5.5
Needs improvement
408 reviews
Booking.com 5.5 · 408 reviews
About
The Union Hotel
The Union Hotel sits on Doctor Pixley Kaseme Street, a 500-metre walk from the Durban Natural Science Museum. With a 2-star rating, it focuses on practical comfort: free Wi-Fi in public areas, private parking nearby, and a 24-hour reception to help at any hour.
Rooms are simple and functional, equipped with air conditioning, heating, a mini-bar, and a flat-screen TV. The hotel also offers laundry services, currency exchange, and a barber shop on-site. It’s an affordable base for exploring Durban's attractions and entertainment spots.
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
In brief
What works, what to weigh
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Strengths
4 reasons to book- Excellent central location — Guests repeatedly praise the hotel's position near the Durban Natural Science Museum, Old Court House Museum, Durban Art Gallery, ICC Durban, the beach, and uShaka Marine World. The entertainment area and nightlife are also within easy reach.
- Friendly and helpful staff — Multiple reviews highlight the staff's amiability and professionalism, noting they are always available and ready to assist.
- Clean and comfortable rooms — Guests describe rooms as clean, reasonably large, and featuring comfortable beds, along with amenities like air conditioning, mini-bar, and flat-screen TV.
- Good value for money — Priced affordably and positioned as one of the best budget options in Durban, with rooms that exceed expectations for the price point.
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Worth weighing
5 to weigh- Air conditioning units may leak — Several guests mention the air conditioning drips or leaks, which can be annoying during stays. It's a recurring issue to be aware of.
- Noise from nearby nightclub — The hotel is next to a nightclub, which means noise may be a concern for light sleepers, especially on weekends.
- Limited parking — While private parking is available, spaces may be limited due to the central urban location. Guests recommend arriving early.
- Basic 2-star facilities — The hotel doesn't offer extensive on-site amenities like a restaurant or fitness center. Room service and some facilities may be limited.
- Check-out is early — Check-out is only between 9:00 and 10:00 AM, which may feel rushed for those wanting a leisurely morning.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Deluxe Double Room
- 2 Single beds or 1 Double bed,1 King-size bed
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Currency exchange
- Barber shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Services
- Housekeeping
- Laundry
- Shops/Commercial services
Room Amenities
- Air conditioning
- Heating
- Mini-bar
- Ironing facilities
- Free toiletries
- Sink
- Flat-screen TV
Leisure
- Leisure/ TV room
- Golf course
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 5.5/10 from 408 reviews
Booking.com · 5.5 · 408 reviews
5.5Verified guest“Rooms were spotless and the staff were friendly. The air conditioning had a slight leak, but the team was exceptionally nice and helpful.”
5.5Verified guest“Staff are pleasant and always willing to assist. Location is ideal, near public transport, shops, and a nightclub. Nando's Workshop is a mile away for quick bites.”
5.5Verified guest“Fantastic location right next to a nightclub and in the heart of the entertainment area.”
5.5Verified guest“Great location close to the Old Court House Museum, with exceptionally friendly and professional staff.”
5.5Verified guest“Best budget hotel around. Friendly and helpful staff, brand-new rooms, comfortable setting. Steps from the beach, uShaka Marine, and a short stroll to the Indian Quarter.”
5.5Verified guest“Lovely experience with clean, affordable rooms and friendly staff. Location near the Durban Art Gallery was perfect.”
04 — Location
Getting around Durban
The property sits in Durban.
Durban Natural Science Museum: A 500-metre walk from the hotel, this museum offers engaging exhibits on natural history and is a great starting point for exploring the city.
Old Court House Museum: Located close by, this heritage building showcases Durban's history and is a favorite among guests for its proximity and cultural value.
Durban Art Gallery: Within walking distance, featuring an extensive collection of Southern African art and rotating exhibitions—perfect for a cultural afternoon.
ICC Durban: The International Convention Centre is a short stroll away, ideal for business travelers or attendees of events and conferences.
uShaka Marine World: One of Durban's top attractions, offering a water park, aquarium, and dolphin shows, all within a quick walk or short drive from the hotel.
Beach and Indian Quarter: The hotel is close to the beach and the vibrant Indian Quarter, known for its markets and eateries, providing plenty of dining and shopping options.
186 Doctor Pixley Kaseme Street Hilton Mansions, Durban, KwaZulu-Natal, 4001, South Africa
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:30
- Check-out
- By 09:00-10:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 15 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times at The Union Hotel?
Check-in is from 14:00 to 23:30, and check-out is from 09:00 to 10:00.
Is parking available at The Union Hotel?
Yes, private parking is available nearby. Guests have noted it as convenient, though space may be limited.
Are pets allowed at The Union Hotel?
No, pets are not allowed at the hotel.
Does The Union Hotel have air conditioning in the rooms?
Yes, air conditioning is listed as an amenity. Some reviews mention that units may leak, but the rooms are generally comfortable.
Is Wi-Fi available at The Union Hotel?
Yes, free Wi-Fi is available in public areas.
What room types does The Union Hotel offer?
The hotel offers Standard Double Rooms with a double or king-size bed, and Deluxe Double Rooms with either two single beds or a double/king-size bed.
Are there facilities for disabled guests at The Union Hotel?
Yes, the hotel has rooms and facilities for disabled guests, as well as wheelchair access.
The bottom line
The Union Hotel delivers a solid, budget-friendly stay in the heart of Durban. Its unbeatable location near museums, beaches, and nightlife, combined with friendly service and clean rooms, makes it a smart choice for travelers who prioritize access over luxury. Just be prepared for potential AC quirks and the buzz of the nearby nightclub.
5.5Best for budget-conscious travelers who want to be in the center of Durban's action.
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